Services

The Managed Services support approach is proactive rather than reactive.  In the typical reactive approach, many businesses install and set up  their IT systems to a functional condition and then leave it be… until a  crisis occurs. Businesses that choose this approach typically give  little attention to their IT systems until it has a major issue that  impacts their mission-critical business operations. So, when things come  to a halt, they call someone to fix it, which can easily result in  delays and hours of downtime. A proactive Managed Services model is about continuously and  consistently performing the services to keep computer systems operations  at their best performance. We schedule, routine maintenance, backup  status, timely patches, regular updates and system work are performed to  keep the network – and business operations – running smoothly. Systems  are monitored and issues are indicated, reported, and addressed most of  the time prior to a major critical event. Most services are be performed  remotely, and when needed, a technician is dispatched to resolve the  issues before the business operations are affected.

 Do not let a small disaster put you out of business! Every small business owner knows the importance of their business data.  What many don’t realize is that while the chances of a major disaster  are quite remote, much of data loss is the result of small localized  problems. Could your business weather a major equipment failure caused  by a tree falling through the roof, a lightning strike or even worse, it  is stolen, you need to make sure you can recover that data so your  business can continue to thrive and grow without losing clients? 

Small businesses that cannot justify a full-time, in-house IT staff,  or they have IT staff that needs assistance in design, installation, and  support of various projects can utilize Knight Computer Consulting as their  “Outsourced IT Department”. We are experienced and responsive to your  small business needs.

• Desktop Support
• Network Security
• Data Backup Solutions
• Disaster Recovery Planning
• Server Support
• Cloud Computing
• Virtualization
• IT Project Management
• Vendor management
• Assessment of IT environment and documentation
• Planning, Design, Installation, Project management and Support of IT Systems
• Training